Frequently Asked Questions
Find answers to common questions about our home decor and design services
What is the typical lead time for handcrafted items?
Most of our handcrafted home decor items are made to order and typically ship within 7-10 business days.
Do you offer international shipping?
Currently, we ship within the United States and Canada. We are working on expanding to more international destinations soon.
Can I request a custom design for my home?
Yes, we love custom projects! Please contact our design team via the contact form to discuss your specific vision and dimensions.
How do I care for my Ashley Nichole Designs textiles?
We recommend spot cleaning or professional laundering for our premium textiles to maintain their color and texture integrity.
Are your materials sustainably sourced?
We prioritize eco-friendly materials and partner with suppliers who uphold ethical and sustainable production standards.
Can I change or cancel my order after it has been placed?
Orders can be modified or canceled within 24 hours of placement before they enter the production or fulfillment phase.